Telephone and video interviews...

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It is likely that many interviews currently will be taking place via telephone or via a video platform, so we have put together things that you need to be mindful of when having a telephone or video interview:

 

Preparing for Telephone Interviews

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Telephone interviews are often an early part of the recruitment process to screen candidates. They usually last 15 – 30 minutes and are conducted by a recruiter or an employer. The way you prepare for a telephone interview should be taken just as seriously as if you were preparing for a face-to-face interview.

 

The focus will be on your communication, how you articulate your experience and skills, and your ability to build rapport with the interviewer.

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• Think about where you are going to take your phone call, ensure you eliminate distractions and choose an area where you are not going to be disturbed.

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• Avoid places with a lot of noise or rooms that echo or have thin walls which allow you to hear others. Remember, the interviewer can hear everything that you can hear.

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• Choosing the time of the interview matters.  Are you a morning person?  Or someone who is more alert in the afternoon or evening? Many employers will allow you to choose a time slot for your interview online or via email.

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• Be ready at least 20 minutes before. You can use this time for final preparations, ensuring your phone is charged and getting a glass of water.

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• At the start of the interview, you are creating a first impression.  Consider how you want to answer the phone to an interviewer?  You might want to say your name, you need to sound natural, professional and approachable.

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• Interviewers might call from a mobile, office line or withheld number. Make sure your phone can receive calls from caller ID withheld. 

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• Keep your phone free from other calls five minutes before your telephone interview is due to start. 

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• Dress in interview attire if you feel this could prepare you for the situation. Try smiling when you answer the phone, this will come through in your voice. 

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• Use positive body language such as standing or sitting upright. 

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• Move around the room a little if it helps and if you feel relaxed this will have an impact on your breathing.

 

 

 

 

Preparing for Video Interviews

 

With a lot of work taking place remotely currently, it is likely that a lot of interviews will also take place virtually, therefore there are some things to consider as you prepare for a video interview:

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• Find a quiet, private, well-lit place, free from possible interruptions.

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• Ensure your internet connection is stable.

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• Check that your computer’s audio is working.

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• Test your computer’s webcam.

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• Close any unnecessary web browser tabs and applications.

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• Dress professionally and avoid bright colours.

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• Have a pen, notepad and copy of your CV on your desk.

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• When listening, nod and smile to show you are engaged.

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• Use hand gestures when appropriate.

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• Place your phone in silent mode.

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• Prepare in the way you normally would.

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• Get used to the lag.